Putting our customers first is our priority, which has resulted in Sandown Mercedes-Benz being ranked number 1, we are committed to attention to detail to looking after all of our customers throughout the group.

It is not every day that you buy a new vehicle, so we promise we will do our utmost to ensure the experience you have, matches the enjoyment you will get from our stunning range of vehicles.

This promise extends to our aftersales service through the very latest My ServiceTM scheme which provides maximum flexibility to suit your specific needs (and if you choose to wait, our coffee is pretty special too!) We also have schemes designed to suit all types of customer, for example our ‘Sandown Platinum’ programs, which provides significant servicing discounts for owners of more ‘mature’ Mercedes-Benz and smart vehicles.

If you are a customer buying for your business, our expert fleet team can provide unrivalled expertise and support whether it is a company car, small fleet or large fleet of cars you are interested in.

Here at Sandown our main focus is you, the customer. For this reason we have "The Sandown Card" which entitles you to a number of benefits, including:

  • If you are a current Sandown owner and you refer a friend or family member who subsequently purchases a vehicle they will receive £500 off their new vehicle and you will receive a Fortnum and Mason Hamper*
  • 10% discount on our range of accessories
  • Free wash & vacuum (maximum 2 per year)
  • Free oil & screen-wash top-up (maximum 2 per year)
  • Free health check (twice per year, must be booked in with site’s service department prior to arrival)
  • Exclusive opportunities to win tickets to unmissable events, invitations to Formula 1, Annual Golf Day, ATP World Tour Tennis and more

*Terms and conditions apply.

Mercedes-Benz dealership


The Sandown group are extremely proud to sponsor and work in partnership with so many local leading businesses within the South of England.

Discover Sandown Partnerships

We value your feedback

We value your comments and feedback and are always looking for ways to improve our services to you, should you have suggestions on how we could do things better, share great experiences or anything else, please leave your comments below.

I would like to leave feedback I have a question

What our customers say

Hi Ian, Just thought I'd drop you a quick note to say thank you very much to you and your team for getting my car ready for me to pick up on Tuesday. At one stage, I thought that it wou[...]

Mr Butler, Mercedes-Benz of Basingstoke

Customer testimonials