Group Aftersales Administrator

Location

Sandown Group

Salary

Competitive salary dependent on experience

Contact

nicky.hankins@sandown-mercedes.co.uk

An exciting new opportunity has arisen to join our Group Aftersales management team as a Group Aftersales Administrator. The successful candidate will support the Group Aftersales management team with reporting and analysis. Although this role could be based at any site there will be a requirement for the successful candidate to be based in Basingstoke for at least 2 days a week.

Main Duties will include:

  • Regular creation of the DOC document, highlighting any anomalies
  • Completing forecasting templates
  • Administration of Workshop Loading diaries for all sites
  • Producing weekly performance reports according to schedule
  • Consolidating results from quarterly site audits ready for presentation
  • Management of the 1link system and tariff administration
  • Providing reporting with data extracted from Coopers Solutions
  • Administration and reporting of the group deferred work reminders
  • Assisting the warranty team with administration and invoicing where workload requires it
  • Administration of pricing Brabus enquiries and related communication with the manufacturer
  • Assisting with month end reporting
  • Administration of the Car Care Plan accounts
  • Supporting the Aftersales Managers and accounts team with invoice verification when necessary
  • Ad hoc assignments allocated by the Aftersales Management team

Requirements

  • Attention to detail is essential
  • Extensive knowledge of Microsoft Excel
  • Experience of using Kerridge
  • Experience of working within a process driven role.

Hours of work are: Monday to Friday, 08.30 – 18.00 (with an unpaid 1 hours break) Saturday working may be a requirement at month end. These hours will be paid as extra hours.

Job Info

Added: June 2 2021

Title: Group Aftersales Administrator

Location: Sandown Group

Contact: nicky.hankins@sandown-mercedes.co.uk