Mercedes-Benz of Poole
Competitive salary dependent on experience
An opportunity has arisen to join us as an Assistant Service Manager at Mercedes-Benz of Poole. The Assistant Service Manager is responsible for every aspect of a customer’s aftersales experience. The main purpose of the role is to supervise the team and dealing on a day to day basis with customers subject to the guidelines established by the Company.
This role includes the day to day management of the service team, including the STMs, Service Advisors, Technicians and Drivers. The role is to further the delivery of the Mercedes-Benz experience and maximise sales and profit opportunities through the delivery of the aftersales strategy and to exceed customer expectations at all times. The successful candidate will have experience in an aftersales role within the motor trade, have strong communication skills, high attention to detail and good organisational skills.
Applicants will be expected to be immaculately attired as is befitting the Mercedes brand and must hold a full Driving Licence.
Experience in an After Sales environment is vital and it is essential that candidates have experience working as a Service Team Manager.
Highly competitive salary and bonus package
Hours of work: 08:00 – 18:00 Monday to Friday with 1-hour unpaid break 45 hours per week Saturday 8:00 – 13:00 may be required on occasion
Sandown Motors Limited,
Holes Bay Road,
Registered In: UK 8657001.
VAT Reg. No. 642 2305 74.
Calls charged at standard network rate & are included in any inclusive minutes packages.
Basingstoke: 01256 670043
Dorchester: 01305 546999
Farnborough: 01252 490729
Guildford: 01483 916538
Hindhead: 01428 852800
Newbury: 01635 924379
Poole: 01202 036215
Salisbury: 01722 662355
Online Sales: 0330 178 2883