Mercedes-Benz of Salisbury

We are looking for a Finance Assistant to provide support to the Transaction Managers and Sales Team. This role will ensure that the Mercedes-Benz experience is delivered to every customer contact - either face to face or by telephone. Provide support to the Sales team by preparing all relevant documentation for an efficient handover of the vehicle to the customer.

You will maintain FCA compliance to include day to day documentation and end of month reporting and to assist with any FCA training requirements.

Key Accountabilities

  • When required, obtain customer information for finance proposal.
  • Process all customer finance proposals with the relevant finance company.
  • Obtain any required further information from customers to obtain finance approval.
  • Ensure that all finance paperwork is checked for accuracy and is processed in a timely manner prior to delivery.
  • Check input specification Vs vehicle specification to avoid residual value errors.
  • Liaise with finance company when required to obtain proposal approval within the required timelines.
  • Liaise with customer to arrange electronic signing of documents or appointment for manual signatures prior to delivery to enable financial pay out.
  • Process manually signed documents and supporting documents to enable financial pay out of agreements.
  • Support, and assist to train staff to create and maintain an FCA compliant team.
  • To ensure that all financial processes linked to the vehicle sale are operated in line with Mercedes-Benz guidelines.
  • Reconciling management DOC for accuracy on product sales, insurance profits, service plans and vehicle preparation charges.
  • Assisting to maintain management DOC with stock numbers, registration numbers and vehicle arrival/delivery dates.
  • Provide support to the Management team as required in all aspects of the sales process.
  • Update sales team on status of finance transactions – proposed/accepted/paid out.
  • Prepare general correspondence as requested.
  • To implement Company policies and procedures and show the right attitude of enthusiasm, conduct and attendance
  • Assisting Transaction Managers in month end compliance/TRACS close and reporting.
  • Initiating the process for trade cars to go to auction and updating Kerridge accordingly.
  • Ensuring that all captured customer data is correct and any corrections made where required.

Added: 08 June 2018


Mercedes-Benz of Salisbury

Closing Date

29 June 2018

Contact Email

Application Form