Mercedes-Benz of Salisbury

We are looking to recruit a Saturday Showroom Host to work at our Salisbury site. The main responsibility of the host is to provide an efficient, professional and welcoming point of contact for all visitors to the dealership and directing them to the department they are looking for.

Key Accountabilities:

       As Showroom Host you will ensure that the following duties are performed to the highest standards:

  • To provide the first point of contact for all visitors to the dealership, creating confidence in the Company by ensuring the highest standard of courtesy and efficiency in customer contact and communication.
  • To greet visitors, offer refreshments (where appropriate) and advise relevant staff of their arrival.
  • Take customers to the service/parts department, locating sales executives
  • Being responsible for ensuring the tea/coffee station and seating area, is kept clean and tidy and the coffee machine clean - checking the area at least every hour. Ensure only up to date magazines/ brochures are available.
  • Cleaning the worktops, washing cups and checking the coffee machine and fridge is fully stocked.
  • Regularly inspect the washrooms to ensure that they are clean and fresh and being cleaned to required standard.
  • Take customers details and hand  out brochures when required
  • To be available to staff external product placements
  • To liaise with inter-departmental staff where necessary and ensure the customer is kept informed without delay
  • To assist with promotions and events as required by the Marketing Department
  • To build an understanding and knowledge of the full range of Mercedes-Benz and smart passenger cars, products and services
  • To maintain the customer environment to an immaculate standard, reporting any maintenance issues to the General Sales Manager or Dealer Principal.
  • To support  the Sales Manager with team effort and building good relations with fellow team members

Key skills

Excellent communication skills and a passion for customer satisfaction.

Experience  Required

Previous experience in a customer facing retail environment is essential and applicants will be expected to be immaculately attired as befits the Mercedes Benz brand.

Part Time Hours: Saturday – 08.00 – 17.00

Added: 22 February 2018


Mercedes-Benz of Salisbury

Closing Date

30 March 2018

Contact Email

Application Form