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The purpose of this role is to create an exciting and engaging retail experience for new and used car buyers. Ultimately, delivering this experience will improve sales conversion and loyalty.
The role is responsible for being the first point of contact with customers calling or visiting the showroom to provide a focussed experience. Responsibilities include enquiry handling, qualification; buyer needs analysis, vehicle presentation, and product experience and handover post sale.
Main Duties and Responsibilities
Previous experience in a customer facing retail environment is essential however motor trade experience is not a requirement as an extensive training programme into the Brand will be undertaken.
Key Skills/Attributes Required.
High levels of attention to detail
Excellent communication skills, at all levels
A passion for supreme customer satisfaction
A can-do attitude
An interest in changing technologies
Weekend working will be a requirement of this role
Applicants must hold a full UK driving licence.
Closing date for applications: 23rd February 2018
Added: 01 February 2018
Mercedes-Benz of Basingstoke
23 February 2018