The Team at Sandown
James Webb
James leads CRM and business optimisation across the Sandown Group. Buying a new car should feel effortless, and his focus is on refining processes, supporting the CRC team, and continuously improving the customer journey to ensure every interaction meets our exacting standards.
Stuart Head
Stuart heads up Sandown’s specialist Fleet operation, supporting businesses of all sizes. Working closely with Fleet Sales, Sales Compliance, and Sales Administration, he ensures outstanding service alongside the highest standards of data quality and GDPR compliance.
Mark Hannon
Mark oversees sales and marketing strategy across the group, driving performance, growth, and customer value. His focus is on strengthening the Sandown brand while ensuring every customer experience remains competitive, relevant, and engaging.
Charlie Charman
After Sales is everything that happens after you take the keys, and Charlie ensures Sandown customers are expertly supported for years to come - from servicing and maintenance to long-term ownership care.
Ian Holyoak
Ian leads our Basingstoke and Newbury Retailers, setting high standards across Sales and After Sales. His focus is on delivering a consistently exceptional experience at every stage of the customer journey.
Craig Clapham
Craig oversees Poole and Poole Van Centre, leading teams across both car and van operations. He is committed to maintaining excellence across Sales and After Sales, ensuring every customer receives outstanding service.
David Boniface
David heads up our Epsom and Guildford Retailers, driving performance across Sales and After Sales while ensuring every customer touchpoint reflects Sandown’s premium standards.
Steve Chivers
Steve leads the Dorchester and Salisbury Retailers, setting high expectations across Sales and After Sales to deliver a seamless and rewarding customer experience.
Louise Gale
Louise oversees marketing across the Sandown Group, spanning brand, events, customer communications, and the digital platforms that support both our teams and customers.
Darren Griffin
Darren leads our customer relationship function, ensuring enquiries and concerns are handled efficiently, consistently, and with care across the group.
Andreea Trifa
Andreea supports the Customer Relations team, helping to ensure every enquiry is handled with care, clarity, and efficiency.
Dominic France
Dominic specialises in Fleet and Business solutions, working closely with customers to deliver tailored support that keeps their businesses moving.
Matthew Farley
Matthew oversees After Sales at Mercedes-Benz of Hindhead, ensuring every service or MOT is completed using genuine parts and manufacturer-approved repair and maintenance methods.