Keeping you on the road, always by your side.

  • Help anywhere, anytime – 24 hour service.
  • Cover is automatically transferred with new ownership.
  • If your vehicle needs to be repaired at a retailer, you will be provided with a replacement vehicle for up to 3 working days.
  • Your vehicle repair will be prioritised by the retailer.
  • You are in charge of which Mercedes-Benz retailer you would like your vehicle to attend in the event of it needing to be recovered for repair.
  • All roadside technicians use expert diagnostic equipment and Mercedes-Benz GenuinePart’s to increase the chances of roadside repair.
  • Before your vehicle is returned the retailer will conduct a complimentary Visual Health Check to identify any other issues that may require attention.

*If you require immediate assistance contact ☏ 00800 1777 7777.
From abroad or a mobile phone, please call ☏ +44 (0)207 975 7077*.

We value your feedback

We value your comments and feedback and are always looking for ways to improve our services to you, should you have suggestions on how we could do things better, share great experiences or anything else, please leave your comments below.

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What our customers say

"My experience at Sandown Mercedes Benz of Poole was memorable because all the staff were friendly and welcoming. The service given was quick and efficient. I am amazed that the deal could[...]

Mrs Y, Mercedes-Benz of Poole

Customer testimonials