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Added: 14 May 2018
Britain’s biggest new car satisfaction survey, Driver Power, has revealed that motorists are happier with their vehicles than ever before.
Overall vehicle satisfaction was up this year, with an average score of 90.94% compared to 89.83% in 2017.
“The results show an improvement in driver satisfaction in every single category, as well as a rise in overall satisfaction,” the Consumer Editor at Auto Express, Martin Saarinen, said. “The last 12 months have seen some exceptional cars launched, so it’s no surprise to see Brits happy with their new motors.”
Now in its 16th year, Driver Power is the largest car satisfaction study in the UK. Drivers with models up to 12 months old were quizzed on all aspects of ownership, including how well their vehicles accelerate and steer, whether there are enough storage compartments and sufficient boot space inside, and if they think their infotainment system is performing as they expected. The 2018 survey received more than 80,000 consumer responses.