Booking your service or MOT at Sandown

We’re all doing things a bit differently these days and at Sandown it’s no different. We’re focused on the safety of our customers and colleagues, taking all reasonable and possible precautions. At our Sandown retailers, we have measures in place so you can still visit our workshops whilst we follow additional hygiene and distancing procedures. We’ve put some videos together to show you how you can book a service, MOT and repair online, what to expect on arrival and the extra precautions we’re taking to keep you safe. Click below to find out more.

Mercedes-Benz smart

Book your service or MOT online

Pay in advance or on the day.

Our online portal, My Service, lets you get an instant quote for a service, MOT, diagnosis, or fixed price repair, then book your car in to a Mercedes-Benz Retailer at a time that suits you.


At Sandown, we use precision engineered GenuineParts that maintain the performance, handling, comfort, and safety of your car. Each Genuine Part performs in harmony with the rest of your vehicle – and comes with a minimum two year unlimited mileage warranty.

Car batteries are one of the top reasons for roadside assistance calls. An unreliable battery can be a huge inconvenience or, much worse, a serious hazard.

Mercedes-Benz Genuine batteries are a long term solution. They’re resilient, consistently delivering the power you need to optimise performance and efficiency for all your car’s electrical systems.

Braking System Brakes are the most important safety feature of your vehicle. It’s absolutely vital that you can slow down and stop in a short space of time to avoid collisions and road accidents. Mercedes-Benz Genuine car braking components are designed to minimise stopping distance, respond faster, control skidding and keep running costs low. This works in harmony with our advanced safety systems for optimum performance and efficiency in all conditions.

How do car brakes work? Most cars have brakes on all four wheels operated by a hydraulic system. The front brakes play a greater part in stopping the car than the rear ones, because braking throws the car weight forward on to the front wheels. When you bring your car in to a Sandown Retailer for a service, you’ll receive a Visual Health Check to find out if any part of your brakes needs replacing.

Engine Oils Engine oils reduce mechanical friction between fixed and moving engine components. Exceptionally high levels of friction and pressure build up inside the engine compartment, and the combustion process generates extremely high temperatures. Mercedes-Benz Genuine oil thrives in such mechanical and thermal environments, because it is specially designed to protect and extend the life of engine components. With exceptional low ash properties, Mercedes-Benz proves that not all oils are the same.

Engine oil grades We offer both 5w30 and 10w40 oil grades. A lower viscosity oil, such as10w40, is designed for older engines and operates in a smaller temperature range. 5w30 is a multigrade oil designed for newer vehicles with broader ambient temperature requirements.

There are different types of filters for your vehicle, each with an important role to play. Oil, fuel, engine and air filters work together to protect key components, deliver smooth operations and keep your car healthy. Made from premium quality materials, Mercedes-Benz Genuine air filters, fuel filters and passenger compartment filters offer long-lasting performance and keep your vehicle running clean. When you bring your car in to a Sandown Retailer for a service, we’ll ensure your filters are working exactly as they should.

Car Tyres Tyres are, arguably, the most important component to a car as they bridge the gap between vehicle and road. It’s vital that they hold a strong grip whilst gathering momentum to provide comfortable and economical movement. Mercedes-Benz Approved tyres are engineered to match the dynamics of your car, enhancing safety, performance and efficiency.

Buying tyres To choose the right tyres, you’ll need the right information. Use the following ratings to help you select the safest, smoothest and quietest tyres for your car: The size – this is printed on the sidewall of the tyre in raised lettering. The speed rating – this single letter indicates the maximum speed a tyre is legally approved for. Tyre labels – this is a measurement system for fuel economy, wet grip and noise.

Windscreen wipers ensure clear visibility, whatever the weather. Damaged or cracked wiper blades will not work properly, putting your safety at risk and often damaging the windshield. Mercedes-Benz Genuine Wipers provide a perfect fit for your windscreen, ensuring maximum contact and minimal smearing. These blades are designed to provide as many as 800,000 additional wiping cycles than a typical wiper blade. Mercedes-Benz Genuine Wipers have an indicator on the tip of blade that turns yellow when they need to be replaced, so you’ll always have complete visibility.

Servicing Explained

What is the difference between an A and B Service? What are recommended additional items? What is routine maintenance?

Get answers to these questions and more below!