Saturday morning I took delivery of my new Mercedes C class and I couldn't let that event pass without complimenting the Poole dealership.
Over the last 30 plus years have I have purchased many new cars including Citroen, Ford, Vauxhall, BMW and Mercedes and the dealership at Mercedes Poole surpassed all my previous experiences.
The sales executive AsaDocherty was our first point of contact. We turned up at the dealership on September 1st without an appointment just to browse. This was clearly a very busy day for you all. Despite that, Asa treated us with respect, talked us through numerous options, was willing to spend as much time as we needed,answered all our questions with honesty and knowledge, a professional sales executive clearly an asset to your team that enjoys his work – and that shows.
We also met KayleighWhatling and Aimee Newman who professionally talked us through finance,data protection and the deal being offered. And on handover day – Ben (thefont of all Mercedes), who walked us through the car and all its details.
Parting with money is always an experience! Selecting andbuying a new car can be a worry. However the professionalism and warmththat we found at the Poole dealership made that entire experience exciting,rewarding and through the efforts of ALL your team, I'm confident that my newcar is really what I wanted.
I would not hesitate to recommend friends and colleagues taking a trip to Poole for a new Mercedes.
Mr Lewis, Mercedes-Benz of Poole