The first call you should make

Our cars are a part of our everyday life; taking the kids to school, driving to work, visiting the shops and going on holiday. Unfortunately accidents are also a part of everyday life. As unlikely as having an accident may be, they do happen. It is important therefore to know how to deal with the situation if it ever occurred. That is where we come in. We are here to help you. With one simple phone call our Accident Support service can take care of everything from the insurance claim to repairing the damage, and we are available 24 hours a day, 365 days a year.

Accident line: 0330 124 2715

How we will help you

Answer your call 24 hours a day, 365 days a year.

We will have your damaged vehicle recovered to our Approved Bodyshop if it is immobilised and provide full management of the repairs to safeguard the manufacturers warranties and ensure safety standards are maintained free of charge to customers.

If proven to be a non-fault accident with a third party

We will:

  • Arrange a comparable replacement vehicle to keep you on the road whilst your vehicle is being repaired
  • Liaise with the relevant insurance company to have the repairs authorised and repaired at our Manufacturer Approved Bodyshop
  • Deal with the recovery of your uninsured losses.

If it is a fault accident

We will:

  • Liaise with our Manufacturer Approved Bodyshop to ensure repairs are guaranteed, using only genuine replacement parts
  • Endeavour to keep you mobile for the duration of your repairs (subject to your insurance policy and courtesy car availability).