IntroducingMercedes Me

Simple. Intelligent. And made for you. Stay connected anytime, anywhere with Mercedes me. Offering a range of innovative online services and providing you with first-class care and support, Mercedes me functions are accessible via mobile, tablet or PC. Enhance your Mercedes-Benz experience with connectivity at your fingertips.

My Mercedes-Benz and me

From checking your fuel level to locking your car via your smartphone, the comprehensive range of services offered by Mercedes me connect simply make life that little bit easier.

Acting as your own personal digital assistant, Mercedes me always keeps you informed about your Mercedes-Benz and everything associated with it.

Mercedes-Benz at a click – that’s Mercedes me

Mercedes me is continuously enhanced to make your life easier – inside and outside your vehicle. Anytime, anywhere.

Stay Connected

Mercedes me serves as the digital connection between you and your vehicle. Registering and connecting your car means that you will gain access to a vast selection of features, making your everyday life more convenient.

Forgot to lock your car? You will receive a notification on your smartphone to let you know. With one tap, you can lock and unlock your vehicle so you never have to worry.

Can’t get your car out of a tight parking space? Ultrasonic sensors make light work of parking. You can control your car via your smartphone, so you can get in and out of tight spaces easily.

Forgot where you’ve parked? This feature will show you exactly where your car is as long as you’re in a 1 mile radius of where you parked.

Preparing for a journey? You can check your fuel percentage at any time and see how many miles you have left within your range.

Get a free 3 month TIDAL subscription

Love music? With Mercedes me connect you can get a free 3 month TIDAL subscription. Unlock access to 60 million songs and enjoy the highest quality audio for the ultimate listening experience in your Mercedes-Benz. You can create your own playlists, listen to music offline and much more.

*The 3 month free trial can only be redeemed once per vehicle.

Frequently Asked Questions about Mercedes me connect

Search our frequently asked questions below or visit one of our Star Experts at your local Sandown Retailer for more information.

How do I know if my vehicle is Mercedes me connect capable?

Please contact your local Sandown Mercedes-Benz Retailer and provide them with your registration number. The Mercedes me app only works with Mercedes-Benz vehicles from 2014 with the optional Remote Online or COMAND Online. The scope of the Mercedes me app's functionality may vary depending on the equipment range of your vehicle and the services booked. If your car was built in 2018 onwards, then it will be Mercedes me connect capable. Smart vehicles are not available in the app.

How do I register for Mercedes me connect?

You can register via the Mercedes me Portal or the Mercedes me app. To fully complete your registration, you will then be sent a verification email with a link for you to follow. If you don’t follow the link within 30 days of receiving the email, your account will be deleted and you will need to start the registration process again.

Can I use Mercedes me on my older Mercedes-Benz vehicle?

Yes, if you have an older Mercedes-Benz without connected functionality that was built between 2002-2015, you can still enjoy the experience of connected features through the Mercedes me Adapter. With the adapter on board you can control various vehicle functions from your Bluetooth-capable smartphone.

Call or visit your local Sandown Mercedes-Benz Retailer to check if you have an eligible car and book your adapter fitting.

I want help in understanding a particular service in more detail. Who can I talk to?

Our Star Experts are always on hand to help with any queries you may have. Call or visit your local Sandown Mercedes-Benz Retailer and book an appointment to learn more about your Mercedes me services.

The new Mercedes me App

Searching for individual functions is now even easier, as they are assigned to different apps: Mercedes me 2020, Mercedes me Service and Mercedes me Store. In the main menu, you can switch between the apps without having to open them. Or you are forwarded to the desired app automatically.

Use your existing Mercedes me ID to manage your account and your Mercedes-Benz. No Mercedes me ID yet? Then register quickly here or directly in your Mercedes me App.

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