GenuineParts and genuine service go very much hand-in-hand and that is why we are committed to ensuring that the way we look after you mirrors the quality of the products we provide.

In terms of stock availability, competitive pricing and delivery service, we are confident you won’t find anyone better.

So whatever your parts requirements, please make the Sandown Group your first port-of-call.

As a Sandown Trade Parts customer, you can count on:

  • Comprehensive stock availability
  • We hold over £1.5 million-worth of stock within group but can also source items for you from Mercedes-Benz’s UK and European warehouses speedily and without fuss.
  • Daily deliveries (in some cases twice daily)
  • With our large fleet of delivery vehicles, we are able to fulfil orders on a daily basis from our main trade hub in Hampshire and offer localised deliveries from our Dorchester, Guildford, Poole and Salisbury sites.
  • Experienced, knowledgeable and friendly staff
  • With a vast wealth of product knowledge and extensive experience of both Mercedes-Benz and smart franchises, our telephone sales team provide the highest levels of expertise.

We take pride in the way that we look after our customers too. ‘People buy from people’ is an old adage that we certainly adhere to and it ensures that personal service is very much at the heart of the strong working relationships that we build with each and every customer.

To get in touch call us direct on 0330 124 4445 or email us at

We value your feedback

We value your comments and feedback and are always looking for ways to improve our services to you, should you have suggestions on how we could do things better, share great experiences or anything else, please leave your comments below.

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What our customers say

"My experience at Sandown Mercedes Benz of Poole was memorable because all the staff were friendly and welcoming. The service given was quick and efficient. I am amazed that the deal could[...]

Mrs Y, Mercedes-Benz of Poole

Customer testimonials